The Playbook

So you installed KWANi! Congratulations! 

Optimizing your customer's experience is so much more involved than the apps you install.  You must consider your customer's journey from before they even arrive at your site. Once they are at your e-store, you must convince them to purchase.  And, once they leave, you must entice them to return to buy again. 

This is your very own KWANi Playbook. A dynamic handbook filled with a guided set of resources to help you think through the successful set up and execution of your store. It includes articles on marketing automation, optimizing KWANi, customer engagement and retention, and personalization strategies and tactics.

Ready?  Let's get started. 

Set up KWANi email automations in 5 steps

Learn how to increase a customer retention and engagement using KWANi's individualized email system. Set up this powerful replenish email system in five easy steps then automatically send dynamically generated, individualized replenish emails to each of your customers to entice them to repurchase in your store!

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Maximize returning customer sales with replenish emals

Artificial Intelligence is altering how e-commerce merchants re-engage with customers, enabling true one-to-one personalization of their online shopping experiences. Learn how the next generation of replenish emails leverages first-party data & artificial intelligence to dramatically increase returning customer sales.

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How to attract customers to your e-commerce store

Are you a merchant looking for ways to attract more customers to your e-commerce pet store? This easy to read guide walks you through easy and effective methods for bringing in more traffic to your store, including site design and optimization, marketing techniques and customer service considerations.

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Incentivize customers to buy from your pet e-store

KWANi enables you to offer incentives and pop-ups to encourage your customers to add pets to your store. In this lesson, we teach you how to easily set up these automations with a few clicks. Once you set them up, KWANi communicates the exact incentive and cost savings to every customer shopping in your store.

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Enable customers to add their pets to your e-store

Now that you have installed KWANi in your pet e-store let's make it visible for customers to find. This blog will teach you how to enable the KIDO icon, add KWANi to your navigation menu and add a nudge pop-up on your product and shopping cart pages.

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Enable KWANi in your navigation menu

KWANi has more than one way for merchants to invite customers to add their pets. You can now add the Add Pet and My Pets Products functionality to your navigation menu!

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